If A Customer Returns Goods After Purchasing And One Takes Them Back, It Is A Means Of Sins Being Forgiven
Translation: It is reported from Hadhrat Abu Hurairah رضي الله عنه that Nabi-e-Kareem صَلَّى اللَّهُ عَلَيْهِ وَسَلَّمَم said, “If someone takes back an item bought by a Muslim, Allaah تعالى will forgive his sins tomorrow on the Day of Qiyamah.”
BENEFIT: It happens at times that a person buys an item in haste or fervour and later wants to return it because he realizes he does not actually need the item which he bought on impulse or he needs the money for something else. Therefore, if the purchased item is in its original condition and no fault or shortcoming is attached to it, one should accept the return, for there is great reward in doing so. It is the practice of non Muslims not to accept returns on goods bought.
Therefore O traders, if the goods purchased are in a sound condition, accept the return and give the buyer back his money, for this will be a means of wiping out your sins tomorrow on the Day of Qiyamah.
Do Not Hang Notices Saying “No Returns Accepted” Nor Say This To Customers
Translation: It is reported from Hadhrat Abu Shurayh رضي الله عنه that Nabi-e-Kareem صَلَّى اللَّهُ عَلَيْهِ وَسَلَّمَم said, “One who takes back something bought by his brother, Allaah تعالى will take back or forgive his sins tomorrow on the Day of Qiyamah.”
Therefore O traders and shopkeepers, do say that we do not accept any returns on goods sold to a customer nor have this written and hung in your shop, for this is not approved of in our Shariah.
By Fulfilling The Needs Of A Muslim Brother, One Receives The Reward Of Haj And Umrah
It is reported from Hadhrat Abu Saeed Khudri رضي الله عنه that Nabi صَلَّى اللَّهُ عَلَيْهِ وَسَلَّمَم said, “One who does business with honesty (trustworthiness) will be with the Hadhraat Ambiya عليه السلام, the Siddiqeen (truthful) and the Shuhada(martyrs).”
Subhaanallaah! What a lofty and high rank this will be for an honest and trustworthy trader and merchant who takes the Shariah into account when trading, who abstains from all such dealings prohibited by Nabi–e–Kareem صَلَّى اللَّهُ عَلَيْهِ وَسَلَّمَم no matter how much loss it may seem to cause him
“It is reported from Hadhrat Anas that Nabi صَلَّى اللَّهُ عَلَيْهِ وَسَلَّمَم said, ‘One who does business honestly will receive the shade of the Arsh on the Day of Qiyamah.’”
There will be no shade on the Day of Qiyamah besides the shade of the Arsh. The entire creation will be in a state of unease because the sun will be overhead and they will all be agitated for shade. There will be some servants of Allaah عالى sitting in the shade
of the Arsh safe from the intense heat of the sun. Among them will be those traders and businessmen who were honest, upright and trustworthy.